Shipping policy
Delivery costs
The delivery cost will be calculated in the cart once you enter a delivery address. It will be based on the price, number and type of items in your cart, as well as your location.
This is the fairest way to keep shipping rates reasonable for all orders. We ship products large and small, heavy and light, so we can't offer flat rate shipping fees.
Delivery Timings
Fine Art Prints: our Fine Art Prints are printed on demand and then shipped worldwide from the UK, US or EU - whichever is nearest to you. Prints are usually shipped within 10 working days of your order. When the print is dispatched, you'll receive an email headed up 'Art Prints' which will include tracking information.
Greetings Cards: cards and are printed on demand and shipped worldwide from the UK. These are usually dispatched within 4 working days. You will receive an email when your order is shipped.
Phone Cases: depending on where you live, your bespoke phone case will be either be printed in the UK, US, EU, AU or KR. Phone cases are usually shipped within 4 working days. You will receive an email when your order is dispatched.
Original paintings: these are shipped worldwide from the UK. Please allow up to 21 days for delivery.
Please be aware that the below times are estimates, not guarantees. Both dispatch and delivery times can take longer during peak times of the year, e.g. in the run up to Christmas.
Importing goods and taxes
If you live in a country where VAT is payable, this is included in the price you pay us, and we will pay the VAT to your country.
Our prints and phone cases are produced and shipped from within the UK, EU and US. If you live within one of these zones, your item will not need to be imported from overseas, and therefore you will not need to pay import tax or tariffs on them. Greetings cards are printed and shipped worldwide from the UK.
Depending on where you live and your local laws, you might be expected to pay import duties on certain items if they need to be shipped overseas. It is your responsibility as the buyer to be aware of this and to pay any import taxes requested of you by the carrier.
To help you calculate any applicable import duties the carrier may ask you to pay, you can use this import duty calculator. Where asked for an "HS code", you can enter the following depending on what you're buying:
- Fine art print(s): 9702.90
- Phone case(s): 4202.99.9000
- Greetings card(s): 4909 00